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Shipping & Delivery

We keep shipping simple and predictable. Every order includes tracking, careful packing, and clear updates from checkout to delivery.

Shipping Fee

Standard Shipping: $6.99 flat rate per order.
Additional delivery options may appear at checkout when available; pricing will be shown before you pay.

How Your Order Moves

Stage	Typical timing	What to expect
Order placed	Instant	Order confirmation email sent to the address used at checkout.
Processing & packing	Within 1 business day	We verify your order, pick items, complete quality checks, and prepare for carrier pickup.
In transit	2–5 business days	Your package is on the move. Tracking updates as it passes carrier facilities.
Out for delivery	Same day as local scan	Final handoff to your local delivery route. Timing varies by area and carrier.
Delivered	By end of delivery day	Carrier marks the package delivered. See “Delivery Issues” below if you can’t locate it.

Business days are Monday–Friday, excluding carrier and national holidays. During peak periods, processing may extend by 1–2 business days.

Tracking

Tracking details are emailed as soon as your label is created.
It can take up to 24 hours for a new tracking number to start showing movement.
You can reply to any order email if you need help reading a tracking scan.

Split Shipments

To get available items to you sooner, we may ship your order in multiple packages. You won’t be charged extra shipping for split shipments initiated by us.

Address Accuracy & Changes

Double-check your shipping address at checkout. Incorrect or incomplete addresses can cause delays.
If you need to change the shipping address, contact [email protected] immediately. We can update it before the order ships; after shipment, rerouting is usually not possible.
Some carriers can’t deliver to P.O. boxes. If that affects your order, we’ll contact you for an alternate address.

Delivery Issues

Marked delivered but not received: Wait 24 hours, check with neighbors/household, and look around entry areas. If still missing, email [email protected] with your order number.
Damaged items on arrival: Keep all packaging and email photos plus your order number so we can assist.
No tracking movement for several days: Contact us and we’ll investigate with the carrier.

Undeliverable or Returned-to-Sender

If a package is returned to us due to an incorrect address, refusal, or failed delivery attempts, we’ll notify you. You can choose:

Reship to a corrected address (additional shipping fee may apply), or
Cancel the order. The original shipping fee is not refundable for undeliverable packages.

Notes

We ship to most addresses serviceable by our carrier partners. Severe weather, carrier disruptions, or peak seasonal volume can extend delivery times.
For high-value orders, we may require a signature at delivery at our discretion to protect your purchase.

Need help with a shipment? Email us at [email protected] and include your order number for the fastest support.

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