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Frequently Asked Questions

1. How long will it take for my order to ship?

We process orders within 1 business day. Once shipped, your order will typically arrive within 2-6 business days. Total delivery time is estimated at 3-7 business days.

2. How much does shipping cost?

We offer a flat-rate shipping fee of $6.99 USD for all standard orders.

3. How can I track my order?

Once your order has been dispatched, you will receive an email confirmation with a tracking number. You can use this number to track your package on the websites of our shipping partners: USPS, UPS, or FedEx.

4. What if I want to change or cancel my order?

If you need to make changes to your order or cancel it, please contact us at [email protected] as soon as possible. Please note that once an order has been marked as "Shipped," we are unable to make any further modifications.

5. What is your return policy?

We accept returns for items in their original, unworn, and unwashed condition within 30 days of the delivery date. Please refer to our full Returns & Refunds Policy page for more detailed information.

6. Do you ship internationally?

Yes, we ship to a wide range of international destinations. Shipping costs and delivery times may vary based on your location and will be calculated at checkout.

7. Are there any customs duties or taxes for my order?

For international orders, you may be subject to import duties and taxes collected by your local customs authority. These fees are the responsibility of the customer and are not included in the shipping cost.

8. What payment methods do you accept?

We accept a variety of secure payment methods, including major credit cards and other secure gateways displayed at checkout to ensure your financial information is protected.

Still have questions?

If your question wasn't answered here, our support team is happy to help.

Email: [email protected]

Support Availability: Monday – Friday, 8:00 AM – 5:00 PM EST