Cancel / Change Order Policy
Effective Date: April 22, 2026
At Urbanstreetvibes, operated by CHRISTOPHER RICHARD LARRICK LLC, we understand that customers may occasionally need to modify or cancel an order after it has been placed. This policy outlines the conditions, timelines, and procedures for canceling or changing orders to ensure a smooth and transparent experience.
1. Company Information
Store Name: Urbanstreetvibes
Company Name: CHRISTOPHER RICHARD LARRICK LLC
Owner: Christopher Richard Larrick
Business Address:
4375 Driftwood Ct
Fairbanks, AK 99709
United States
Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)
2. Order Processing Timeline
Orders are processed quickly to ensure fast delivery.
Processing Overview
| Stage | Timeframe |
|---|---|
| Order Placement | Immediate confirmation |
| Processing Start | Same day (before 5 PM EST) |
| Handling Time | 1 – 2 business days |
| Shipment | After handling is completed |
Because of this fast processing system, cancellation or modification requests must be submitted as soon as possible.
3. Order Cancellation Policy
We allow cancellations under specific conditions based on the order status.
Cancellation Eligibility
| Order Status | Cancellation Availability |
|---|---|
| Before processing | Fully allowed |
| Processing stage | Limited / case-by-case |
| Already shipped | Not allowed |
Important Notes
Cancellation requests must be submitted promptly after placing the order
Once the order has entered the shipping stage, it cannot be canceled
If cancellation is not possible, you may proceed with a return after delivery
4. How to Cancel an Order
To request a cancellation:
Steps to Follow
Contact us immediately at [email protected]
Include the following information:
Order number
Full name used at checkout
Reason for cancellation (optional but helpful)
Wait for confirmation from our support team
Response Time
We aim to respond within one business day
5. Refunds for Canceled Orders
If your cancellation request is approved:
Refund Details
| Condition | Outcome |
|---|---|
| Cancel before processing | Full refund issued |
| Cancel during processing | Full refund if not shipped |
| Cancel after shipment | Not eligible |
Refund Timeline
Refunds are issued within 12 days after approval
Funds are returned to the original payment method
6. Order Modification Policy
We understand that customers may need to make changes to their orders.
Types of Changes Allowed
| Change Type | Availability |
|---|---|
| Shipping address | Allowed before shipment |
| Size or variant | Allowed before processing |
| Product change | Limited, case-by-case |
| Contact details | Allowed |
7. How to Request an Order Change
Steps to Follow
Email [email protected] immediately
Provide:
Order number
Requested changes
Correct updated details
Wait for confirmation before assuming changes are applied
8. Address Changes
Accurate shipping information is critical for successful delivery.
Address Update Rules
| Situation | Outcome |
|---|---|
| Before shipment | Address can be updated |
| After shipment | Cannot be modified |
If an incorrect address is provided and the package is shipped:
We are not responsible for delivery failure
Additional shipping charges may apply for reshipment
9. Changes After Shipment
Once an order has been shipped:
No modifications can be made
Cancellation is no longer possible
Customers must wait for delivery and initiate a return if needed
10. Failed Cancellation or Change Requests
If we are unable to cancel or modify your order:
The order will proceed as originally placed
You may use our Return & Refund Policy after receiving the item
11. Duplicate Orders
If you accidentally place multiple orders:
Contact us immediately
We will attempt to cancel duplicate orders if still eligible
If already processed:
You may return the extra items after delivery
12. Fraud Prevention & Verification
To protect our customers and business, we may:
Verify certain orders before processing
Delay or cancel orders suspected of fraud
Request additional information if necessary
13. Exceptions
Certain situations may limit cancellation or modification:
High-demand or limited-stock items
Orders already prepared for shipment
System or inventory constraints
All requests are evaluated fairly and transparently.
14. Customer Responsibility
Customers are responsible for:
Reviewing order details before checkout
Providing accurate shipping and contact information
Submitting requests promptly
Failure to act quickly may limit available options.
15. Policy Updates
We reserve the right to update this policy at any time. Changes will be reflected on this page with an updated effective date.
16. Contact Information
For all cancellation or modification requests:
Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)
17. Commitment to Customer Experience
At Urbanstreetvibes, we aim to provide a seamless and flexible shopping experience. While our fast processing system helps ensure quick delivery, we also strive to accommodate customer requests whenever possible.
We encourage customers to contact us promptly if any changes are needed so we can provide the best possible support.